Now Hiring - Customer Service & Sales Support in Chelsea, MA

An exciting opportunity to work closely with sales management of the country’s foremost maker of fine clocks. Reporting directly to the Director of Sales & Customer Service, the ideal candidate will be energetic, detailed oriented and a self-starter. He/She must have prior inside sales experience and can bring the following qualities to this position:

• Excellent Communication Skills – Ability and confidence to interact with outside customers and internal staff.

• Proven Administrative Skills - Ability to manage inbound and outbound sales activity, resolving customer issues, entering customer orders.

Essential Duties and Responsibilities

• Provide telephone service support to a variety of customers and end users.

• Outbound selling to various channels, including gift/jewelry, special markets, marine, government and corporate

• Process orders, including order entry, tracking, fulfillment and order priority.

• Provide customer support for repair department and e-commerce.

• Perform variety of general support and administrative duties, as needed

Qualifications

• Associate’s degree, or some college, or equivalent work experience

• Prior inside customer service experience

• Proficiency with Microsoft Office and Outlook required.

Founded in 1897, Chelsea Clock is one of the nation’s oldest and most respected brands in the clock industry. The company offers a number of full-time employee benefits, including:

• Participation in Simple IRA account with annual company match

• 12 days accrued Personal Time Off

• 10 Paid Holidays per year

• Health and Dental Insurance

• 100% company paid Disability and Term Life Insurance

Please submit cover letter with salary expectations and resume to [please apply online] [please apply online] Chelsea Clock proudly supports Affirmative Action. Chelsea Clock is an Equal Opportunity Employer. Chelsea Clock is committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. Applicants encouraged to confidentially self-identifying when applying. Smoke-free workplace. Drug-free work environment. All resumes are held in confidence.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift

COVID-19 considerations:
Employees who are not vaccinated are required to wear a mask when not at their work station.

Education:

• High school or equivalent (Preferred)

Experience:

• Sales Experience: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: One location